Faqs
An e-mail with an order confirmation will be sent to the e-mail address that was given when completing the order. If you have not received your order confirmation, please check your spam folder. Please note that it can take up to 24 hours before you receive the order confirmation.
If you checked your spam mail and waited 24 hours and still did not receive the confirmation e-mail, we recommend you to contact us by our contact form , so we will investigate this for you.
If you have provided incorrect information such as a delivery address, email address or telephone number etc. Please contact our customer service as soon as possible so they can manage to change your information prior to sending your order. Unfortunately, if the incorrect information affects the delivery of your package and your order is already sent out before you contact our Customer Service, as a customer you are responsible for the extra costs that may occur.
Once your order has been dispatched from our warehouse you will receive your parcels tracking link in your shipping confirmation email. Note that it may take 48 hours from when you receive the shipping confirmation email before the tracking link is active.
Yes, there is a 30-day return policy for products purchased at Poster Store.
Yes, you can pay with Visa, Mastercard and American Express.